Dena's Secretarial Service

           24/7 Answering Service  

239-277-3800

 

 
Our Mission Statement reads:

Every call is the call that you, our customer, have been waiting for your entire life! We insure you don't miss it! Our team understands and is ready to be YOUR ANSWER 24hrs a day doing so with a smile.

Call Dena's Secretarial Services 



Office #

239-277-3800
Fax
239-330-6962

Email:
dena@denasanswer.com

We are based in Fort Myers Florida and serve clients through the state and nationwide

Denas Secretarial Services, DSS, was founded by Dena Aranzamendi in 1993 located in Fort Myers Florida.  Then a small answering service with a dream of being the "BEST ANSWER" for her clients customers.  Today Denas Secretarial has endured and become a medium sized Call Center with local and national clients, many of our clients have been with us since the humble beginnings.


Today our call center employs state of the art telecomunications software and hardware provided by industry leader AMTELCO. DSS is a leading provider of strategic, inbound call management solutions for small to large companies.  Our experience with over 30 years in the industry, our dedication to treat your calls with the utmost curteousy and expediency.  We are eager to connect all of your  callers to you via your exact specification...thats what sets us apart.  Answering your customer calls are our 1st priority!




What is AMTELCO?


Amtelco is an award-winning company which continually updates and innovates tomorrows methods of communication.  And Dena leverages that technology to insure you ALWAYS GET YOUR MESSAGES!


Secure locations provided for our servers and agents
Our servers are co-located at secure facilites that have various back up systems insuring that no matter where there is an emergency or natural disaster our answering service is still up and running

  •  of any issues with your line almost as soon as it happens!